Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Manages all aspects of a complex and significant engineering project, from start to finish, so that it is completed on time and within budget Uses and applies advanced engineering principles within a particular field of specialization. Identifies projects of value to the company. User of CAE tools such as Solidworks, MATLAB, LabView, Minitab, EES, CFD, FEA. Develops and a

Interface SAP BW with SAP and third party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end to end analytic needs are met Understand non SAP business systems and support business analyst

Complete training and perform operator functions in accordance with required work instructions for the position. Must be able to read, understand and run the production schedule Must be able to work with automated machinery and have the ability to perform troubleshooting tasks in order to increase machine up time. Must be willing to learn multiple operations and work in d

Manage the scheduling, completion, and quality of the following maintenance repairs. Roofing Painting Plumbing Concrete Repair Office Remodeling Cardboard Recycling Lawn Maintenance Landscaping Pest Control Various Carpentry Projects Manage the shop supplies to control cost while assuring the correct supplies are available to complete quality craftsmanship in an efficient

Identify and evaluate corporate development opportunities; identify key drivers and commercial assumptions and develop synergy opportunities. Support mergers and acquisitions (M&A) that align with Company strategic goals, by completing financial models and valuations, leading due diligence and integration processes and partnering with functional leaders to ensure a coordi

Perform all functional testing / troubleshooting of completed units for compliance to all quality standards including fit, form and function, including documentation of all assembly and test results. Verifies the information on the work order header is correct such as BOM part numbers, quantities, and consuming locations. Follows procedures to see that info gets corrected

Manage EHSS vendors, expenses and budget Represent facility on Global EHSS Council Design, develop, implement and oversee organization's EHSS programs, procedures and systems Manage EHSS activities including EHSS performance, safety audits, investigations, preparing reports and recommendations, waste management programs, and managing relationships with community or enviro

Serve as a teacher, coach, and mentor of business leadership on how to effectively participate in and emulate the behavior of the A.O. Smith Operating System. Coordinate execution of A. O. Smith Operating System Adoption Work with the Enterprise Excellence Office to tweak the A. O. Smith Operating System implementation roadmap as needed based on the culture and knowledge

Work collaboratively with the Operations/Supply Chain, Sales, Finance and other business teams to define and document functional and technical specifications Design, develop, configure, transport, test and deploy SAP BW on HANA 7.x, BW4 data warehousing solutions that are pragmatic, robust and supportable Build ADSO's, Composite providers, Open ODS, Transient providers, t

Responsible for employee development and ensuring that all employees have the resources necessary to complete job assignments on a timely basis and work toward identified career objectives. Responsible for maintaining and continuously improving operating efficiency of the Distribution Center. Responsible for identifying and maintaining appropriate staffing levels to provi

Research and investigate new or existing component/technologies to drive product innovation Drive AOSNPD process for component/technology development that provides one or more of the following benefits Development of unique and proprietary functionality within our markets Adds to the Customer Value Proposition for our existing products Allows A.O. Smith to have full owner

Maintain comprehensive trademark database and docket all pertinent deadlines Coordinate with business teams, in house attorneys, and outside counsel to ensure that all prosecution actions, renewal deadlines, and other matters are handled in a timely manner Perform and/or oversee trademark clearance searches and analyze search results to provide actionable legal advice to

Analyze customer design & application processes; evaluate components, equipment, piping and placement; and offer solutions to customer application problems. Communicate with customers and sales force to solicit information pertinent to product design and application. Evaluate information collected and propose revisions, updates, enhancements and improvements to Product Ma

Interpret specifications, drawings, and job orders to workers, and assign duties. Establish or adjust work procedures to meet production schedules. Recommend measures to improve production methods, equipment performance, and quality of product. Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew and motivate